SmallWorld partnered with Fitness One during an expansion period to deliver a full-suite digital transformation. Fitness One utilized the SmallWorld team to ideate and create a new mobile application, loyalty programs, fitness programs, and CRM tools that would allow them to digitally scale for the future.
As SmallWorld’s first health & wellness partner, Fitness One and SmallWorld worked together to build industry-breaking fitness tools — becoming one of the first fitness clubs to have such a robust digital audience, with user adoption nearly unheard of in the industry.
Without a steady guardrail and a focus on the right wins, Fitness One would not be where it is today. The digital renovation of Fitness One allowed the mid-sized fitness chain freedom to transform from a standard club into a growing and innovative business, building value to benefit its members.
SmallWorld continues its long-term relationship with Fitness One after many years through consulting and development. Because of Fitness One’s early adoption of technology, SmallWorld is able to carry on crafting, ideating, and renovating their digital brand, sharing a story of digital transformation on a national level.
Revolutionized the space of a private fitness chain’s leap into digital transformation by providing a membership service beyond the walls of the facility. First in the US market.
A full range of tools for booking and maintaining classes, events or other activities.
Allowing guests to be up-to-date on their information and social appearance.
Allowing guests to leave the key behind and check in with one swipe. Minimizing unnecessary obstacles makes it more likely that a user will participate.